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Privacy Policy

Privacy Policy for Hemostemix.com

Last Updated: 9.25.2025

Hemostemix Inc. (“Hemostemix,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website hemostemix.com (the “Site”) or otherwise interact with us.

By using the Site, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

  • Name, email address, phone number, and mailing address
  • Professional or organizational details (if provided)
  • Information you provide in forms, inquiries, or communications with us

1.2 Information Collected Automatically

  • IP address, browser type, device type, and operating system
  • Referring website or search engine
  • Pages you visit on the Site, time spent, and usage patterns
  • Cookies and similar technologies (see Section 5)

1.3 Information from Third Parties

We may receive information about you from analytics providers, service providers, or business partners, in accordance with their privacy policies.

  1. How We Use Your Information

We use personal information to:

  • Provide, operate, and improve our Site and services
  • Respond to inquiries, requests, and support needs
  • Send newsletters, updates, or promotional materials (if you consent)
  • Conduct research and analytics to improve our offerings
  • Comply with legal and regulatory requirements
  • Detect and prevent fraud, misuse, or security incidents
  1. Disclosure of Personal Information

We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: With trusted third parties that assist us (e.g., web hosting, analytics, payment processing, communication tools).
  • Legal Compliance: When required by law, regulation, or court order.
  • Business Transactions: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred subject to confidentiality agreements.
  • Protection of Rights: To protect our legal rights, safety, or property, or that of our users or the public.
  • Aggregated or Anonymized Data: We may share non-identifiable data for research or reporting.
  1. Consent

By providing personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

To withdraw consent, please contact us (see Section 11).

  1. Cookies & Tracking

We use cookies, tracking pixels, and similar technologies to enhance user experience, analyze site traffic, and personalize content.

You may disable cookies in your browser settings. Please note that some features of the Site may not function properly without cookies.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When no longer needed, information will be securely deleted or anonymized.

  1. Security of Information

We implement reasonable physical, organizational, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights (Canada)

Under Canadian privacy law (PIPEDA and Alberta’s Personal Information Protection Act), you have the right to:

  • Access your personal information held by us
  • Request corrections to your information
  • Withdraw consent for certain uses of your information
  • Ask questions about our privacy practices
  1. GDPR Rights (EU/UK Residents)

If you are located in the European Union or United Kingdom, the following rights apply under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where legally applicable.
  • Right to Restrict Processing: Request limitations on how we use your data.
  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Right to Object: Object to processing, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
  • Right to Lodge a Complaint: With your local Data Protection Authority.

We process your personal data on the following legal bases: performance of a contract, consent, compliance with legal obligations, and legitimate interests.

  1. CCPA/CPRA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA/CPRA):

  • Right to Know: Request details about the personal information we collect, use, disclose, or share.
  • Right to Delete: Request deletion of personal information, subject to certain exceptions.
  • Right to Opt-Out: Request that we do not sell or share your personal information. (We do not sell personal data.)
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Limit Use of Sensitive Personal Information: Where applicable.
  • Right to Non-Discrimination: You will not be penalized for exercising your rights.

You or your authorized agent may make a request by contacting us (see Section 12). We may need to verify your identity before fulfilling your request.

  1. International Transfers

If you are accessing the Site from outside Canada, your information may be transferred to and stored on servers located in other countries. Where required, we ensure adequate protection consistent with applicable privacy laws.

  1. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected such information, please contact us so we can delete it.

  1. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

Hemostemix Inc.
707 7th Avenue SW, Suite 1150
Calgary, Alberta T2P 3H6
Canada

Email: +1905-580-4170
Phone: tsmeenk@hemostemix.com

For EU/UK residents: You may also contact your local supervisory authority regarding concerns about our data practices.

  1. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when changes were made. Material changes will be communicated through the Site or other appropriate means.

Your continued use of the Site after changes indicates acceptance of the revised policy.