Privacy Policy

Hemostemix Inc. | hemostemix.com

Last Updated: March 3, 2026

Hemostemix Inc. ("Hemostemix," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit hemostemix.com or otherwise interact with us.

Please read this policy carefully. By using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information we collect

1.1 Information you provide

We collect information you provide directly, including:

• Name, email address, phone number, and mailing address
• Professional or organizational details (if provided)
• Information submitted through forms, inquiries, or communications with us

1.2 Information collected automatically

When you visit the Site, we automatically collect certain technical information, including:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on the Site, and navigation patterns
• Referring website or search engine
• Cookies and similar tracking technologies (see Section 5)

1.3 Information from third parties

We may receive information about you from analytics providers, advertising platforms, and other service partners, consistent with their own privacy policies. 

2. How we use your information

We use the information we collect to:

• Operate, maintain, and improve the Site and our services
• Respond to inquiries, requests, and support needs
• Send newsletters, updates, or promotional materials (only with your consent)
• Send marketing communications by SMS (only with your explicit consent)
• Conduct analytics and research to improve our offerings
• Comply with legal and regulatory obligations
• Detect, prevent, and respond to fraud, misuse, or security incidents

3. How we share your information

We do not sell your personal information. We may share your information only in the following circumstances:

Service providers

We work with trusted third-party vendors who assist us in operating the Site and delivering our services. These include web hosting, analytics (including Google Analytics), email and marketing platforms (including HubSpot), and communication tools. These providers access your information only as needed to perform services on our behalf and are bound by confidentiality obligations.

Legal compliance

We may disclose your information when required to do so by law, regulation, legal process, or governmental authority.

Business transactions

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to a successor entity. We will provide notice if your information becomes subject to a materially different privacy policy.

Protection of rights

We may disclose information when necessary to protect the rights, safety, or property of Hemostemix, our users, or the public.

Aggregated or anonymized data

We may share non-identifiable, aggregated data for research, reporting, or other legitimate purposes.

SMS consent data

SMS opt-in data and consent will not be shared with any third parties, excluding the aggregators and service providers required to deliver text message services.

4. Consent and withdrawal

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us using the information in Section 13. Please note that withdrawal of consent may limit our ability to provide certain services to you, and may be subject to legal or contractual restrictions.

5. Cookies and tracking technologies

We use cookies, tracking pixels, and similar technologies to enhance your experience on the Site, analyze traffic, and personalize content. These technologies may be placed by us or by third-party service providers such as Google Analytics and HubSpot.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the Site.

Where required by law, we obtain your consent before placing non-essential cookies on your device.

6. Data retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

7. Security

We implement reasonable physical, organizational, and technical safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

8. Your rights Canada

Under Canadian privacy law, including PIPEDA and Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your information
• Ask questions about our privacy practices and how your information is handled

To exercise these rights, please contact our Privacy Officer using the information in Section 13.

9. GDPR rights EU / UK

If you are located in the European Union or United Kingdom, the following rights apply under the General Data Protection Regulation (GDPR) and applicable UK law:

• Right to access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data where legally applicable
• Right to restrict processing: request limits on how we use your data
• Right to data portability: request your data in a structured, machine-readable format
• Right to object: object to processing, including direct marketing
• Right to withdraw consent: you may withdraw consent at any time without affecting the lawfulness of prior processing
• Right to lodge a complaint: with your local Data Protection Authority

We process your personal data on the following legal bases: performance of a contract, your consent, compliance with legal obligations, and our legitimate interests where those interests are not overridden by your rights.

10. CCPA / CPRA rights California

If you are a California resident, the following rights apply under the CCPA and CPRA:

• Right to know: request details about the personal information we collect, use, disclose, or share
• Right to delete: request deletion of your personal information, subject to certain exceptions
• Right to opt-out: request that we do not sell or share your personal information. We do not sell personal data.
• Right to correct: request correction of inaccurate personal information
• Right to limit use of sensitive personal information: where applicable
• Right to non-discrimination: we will not penalize you for exercising your privacy rights

To submit a request, you or your authorized agent may contact us using the information in Section 13. We may verify your identity before fulfilling your request and will respond within the timeframes required by applicable law.

1. International data transfers

Hemostemix is based in Canada. If you access the Site from outside Canada, your information may be transferred to and stored on servers in other countries, including Canada and the United States. Where required by applicable law, we ensure that such transfers are subject to appropriate safeguards.

12. Children's privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

13. Contact us

For questions, concerns, or to exercise your privacy rights, please contact us at:

For EU/UK residents, you may also contact your local data protection supervisory authority with any concerns about our data practices.

14. Updates to this policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects when changes were last made. We will notify you of material changes through the Site or by other appropriate means.

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.